Eliciting and Responding to Emotional Cues
Consolidation Level
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education details
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Cost: See Dates and Enrol
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Level: Consolidation
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Delivery Mode: In-person
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Duration: 4.5 hours
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Certificate: Yes
EDUCATION overview
This education equips health professionals with the skills and tools necessary to effectively identify and respond to emotional cues from patients.
Through a simulation-based learning experience, participants engage in role-play scenarios with professional actors portraying simulated patients, allowing them to practice and refine their communication skills in emotionally charged situations.
These scenarios are tailored to reflect real-life emotional challenges participants commonly encounter. A trained facilitator works closely with each participant and simulated patient during the role play, offering real-time feedback to explore emotions and guide empathetic and appropriate responses.
An evidence-based communication framework will be provided to help participants identify and interpret both verbal and non-verbal emotional cues, enhancing their ability to conduct compassionate, productive conversations with patients and their families.
Through a simulation-based learning experience, participants engage in role-play scenarios with professional actors portraying simulated patients, allowing them to practice and refine their communication skills in emotionally charged situations.
These scenarios are tailored to reflect real-life emotional challenges participants commonly encounter. A trained facilitator works closely with each participant and simulated patient during the role play, offering real-time feedback to explore emotions and guide empathetic and appropriate responses.
An evidence-based communication framework will be provided to help participants identify and interpret both verbal and non-verbal emotional cues, enhancing their ability to conduct compassionate, productive conversations with patients and their families.
LEARNING OUTCOMES
- Learners will demonstrate an understanding of verbal and non-verbal communication through immersive role-play scenarios with a simulated patient during the education.
- Throughout the workshop, learners will utilise communication skills tool, the NURSES framework to skilfully recognise and identify emotional cues.
- Learners will develop a personal script to incorporate into their discussions through engaging in role-play and self-reflection during the education.
- An opportunity for feedback is made available to learners in the immersive simulation experience from both the simulated patient and facilitator.
education intended FOR
Aboriginal and Torres Strait Islander Health Practitioner, Allied Health, Ambulance, Facility Manager, Medical Practitioner, Nurse Practitioner, Nurse.
